Frequently Asked Questions

For more about providing care with June Care, please visit our

Provider Resources Page.

  • Yes! The June Care iOS app is available in the Apple app store. Download it here.

  • June Care Providers are experienced moms and sitters who have been background checked and vetted by the June Care team.

    Some fun facts about our June Care Providers:

    100% have childcare experience

    50% are educated in early childhood development

    100% are 'mom reviewed and approved!'

  • June Care is now matching families anywhere in the US!

    If you are one of the first families to sign-up for June Care in your neighborhood, you will be added to our wait list until your local June Care network is live.

    We will text you when we launch near you, if you have an account. You can also help spread the word and earn referral credit by sharing June Care directly from your June Care account.

  • June Care connects parents who need childcare with trusted moms and sitters who can care for their kids.

    June Care is great for part-time care, occasional care (like a sitter) and everyday, on-going care.

    As a family looking for care:

    1. Post a job to notify your local June Care Provider network that you are looking for care… or

    2. Browse and connect with providers near you!

    You can chat and video call with June Care Providers near you to find your best match and book care with a click of a button!

    Remember to always book and pay for June Care through your account to protect your personal information and insure you are covered by the June Care Guarantee.

    June Care Providers must be background-checked and vetted before hosting their first June Care booking.

    Please note **June Care cannot guarantee the background check status of any provider who is booked outside of the platform**

  • Yes, of course!

    With June Care, you can chat with June Care Providers near you and set up a “meet & greet” right from your inbox in your account.

    Always remember to come back to your account to book and confirm your care in order to keep your payment and personal information protected and secure.

    **Remember, only bookings made through June Care are protected by the June Care Guarantee.

  • June Care Providers set their own rates. Rates vary by geography.

    You can find June Care Provider rates on their profile. If you see a Provider with a “flexible” rate, that means the provider is willing to be flexible in terms of rate and will work with the family who is booking care with them.

    After connecting with a provider, you can discuss the rate and schedule in more detail. Final rates and schedule are confirmed as part of the booking process.

    Once a booking is complete, your provider will confirm their final hours on their timesheet to initiate their payout. Your card on file will be charged for the amount of care used plus June Care's 10% service fee.

    Additional payment details:

    June Care Families:

    • 10% service fee is applied to your weekly June Care Payment for the first year of any match. Annual membership fee may apply.

    June Care Provider:

    • 0% service fees are charged to June Care Providers.

    • June Care charges a background check fee ($2.50/month, billed annually) to each provider before they can provide care with June Care.

    ** Remember. Never pay in cash or pay outside of June Care. Payments and bookings completed outside of June Care are not protected by June Care’s Terms of Service, or the June Care Guarantee. Completing care outside of the platform also jeopardizes both families’ status on the platform and may result in removal from June Care.**

  • Yes. Our June Care Providers complete better than best-in-class screening prior to hosting June Care. Specifically, we complete the following checks on all Providers before they host June Care:

    1. Social Security Check

    2. National Criminal Search (standard)

    3. Sex Offender Search

    4. Global Watchlist Search

    5. Personal and Professional Reference Checks

    6. Online Presence Check

    7. Virtual Interview with our June Care Matching Specialists

    We also have a verification process for Hosts to be personally vetted by our June Care team. There is charge of $2.50/month, billed annually to become a verified June Care Provider.

    Families should look for providers profiles that include a verification badge to ensure you are working with a trained and experienced June Care Provider.

  • June Care sitters must have childcare experience. June Care moms who provide care on the platform already have the best, first-hand childcare experience!

  • During the pandemic, 2M women left the workforce, many of whom are moms who need to earn income for their families. Additionally the prohibitively high cost of childcare often prevents some moms from being able to pursue their own careers.

    We started the June Care Company to create a new way to think about childcare, together. Moms who want to (or need to) stay home and earn an income caring for their kids +1-2 more can now do that. And moms who want to pursue opportunities outside of the home will now have access to trusted, affordable and enriching child care.

    We are excited to be able to empower parents who love being home with their children to continue to do so while contributing to their communities AND earning an income.

  • We're so glad you asked! Here are two ways to tell others about June Care...and you can even earn bonuses along the way 🙌🏽

    1. Create a free account and use the share icon to give a friend $25 off her first booking. Once they use June Care, you'll earn a $25 credit! You can send a message via email or text to your friends and neighbors, post on Facebook, Instagram, NextDoor or any other social media platforms, or share in any groups, both online or in-person.

    2. Apply to become a June Care Ambassador for your community. Learn more here.

  • The June Care cancellation policy was created with our users and providers in mind. Please email us at support@junecare.co if you have any questions about the following:

    Cancellation fees for June Care seekers (e.g. parents booking childcare). June Care bookings canceled with less than 24 hours notice (from the start of the first day of care) will be subject to a cancellation fee equivalent to the full amount owed to the June Care Provider for the first day of care - based on hours booked - plus June Care’s 10% service fee. This fee is applied and remitted to the provider, since it is unlikely that June Care will be able to re-match that provider with such short notice.

    If the care is rescheduled for a later date, the cancellation fee will be credited back to the care seeker and applied towards their next booking (not including June Care fees). In the case that the care is canceled due to illness, no cancellation fee will be charged (please communicate with June Care and your June Care provider if you need to cancel due to illness).

    Cancellation policy for June Care Providers. In the case that a June Care Provider cancels care with less than 24 hours notice, the cancellation record will be noted in the June Care Provider’s profile (with the exception of illness). June Care tracks the number of matches booked and number of cancellations (only applied to cancellations made with less than 24 hours notice). Frequent, last-minute cancellations could result in the removal from the platform.

  • June Care is a platform for families and caregivers to connect for caregiving jobs and each member is individually responsible for any tax, withholding, or reporting. We are not an agency and do not employ caregivers. Consequently, June Care does not provide a W-2 or 1099 for caregivers.

  • Please note that when it comes to the end of year taxes or FSA reports, we share June Care’s records or EIN in correlation to the fees paid directly to June Care. It is our understanding that to claim caregiver hours and the payment made for tax or FSA reimbursement purposes, you will need to obtain the SSN of the June Care Provider and June Care Providers would need to provide that to you on an individual basis. Please refer to June Care’s Terms of Service for additional questions.

 

More about providing care with June Care

More is more in our book! For more resources on providing childcare with June Care, please visit our Provider Resources Page!