June Care cancellation policy was created with our users and hosts in mind. Please email us at firstname.lastname@example.org if you have any questions about the following.
Cancellation fees for June Care seekers (e.g. parents booking childcare). June Care bookings that are canceled with less than 24 hours notice (from the start of the first day of care) will be subject to a cancellation fee equivalent to the full amount owed to the June Care Host for the first day of care - based on hours booked - plus June Care’s 7.5% service fee. This fee is applied and remitted to the host, since it is unlikely that June Care will be able to re-match that host with such short notice.
If the care is rescheduled for a later date, the cancellation fee will be credited back to the care seeker and applied towards their next booking (not including June Care fees). In the case that the care is canceled due to illness, no cancellation fee will be charged (please communicate with June Care and your June Care host if you need to cancel due to illness).
Cancellation policy for June Care Hosts (e.g. parents providing childcare). In the case that a June Care Host cancels care with less than 24 hours notice, the cancellation record will be noted in the June Care Hosts’ profile (with the exception of illness). June Care tracks the number of matches booked and number of cancellations (only applied to cancellations made with less than 24 hours notice). Frequent, last-minute cancellations could result in the removal from the platform.